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Privacy Policy

Effective Date: May 31, 2026

Privacy Policy for PassDeck

PassDeck respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how PassDeck collects, uses, stores, and protects your information when you access our website, mobile application, and exam simulation services.

By using PassDeck, you agree to the collection and use of information in accordance with this Privacy Policy.

1. Information We Collect

When you use PassDeck, we may collect the following information:

Personal Information

  • Full name
  • Email address
  • Username
  • Password (encrypted)
  • Contact information you voluntarily provide

Account and Exam Activity

  • Selected exam track
  • Mock exam attempts
  • Scores and performance analytics
  • Answer history
  • Review progress
  • Time spent per exam or question
  • Incorrect and correct answer tracking

Technical Information

  • Device type
  • Browser type
  • IP address
  • Login timestamps
  • Session activity
  • Cookies and similar technologies
  • Operating system
  • Referral links and pages visited

Payment Information

For paid subscriptions, PassDeck may collect billing-related information. Payment transactions may be processed through third-party payment providers. PassDeck does not store full credit card or financial account details unless explicitly handled by the payment processor.

2. How We Use Your Information

PassDeck uses collected information to:

  • Create and manage user accounts
  • Provide access to mock exams and review materials
  • Generate scores and performance analytics
  • Improve user experience and platform performance
  • Personalize recommendations and study progress
  • Process subscriptions and payments
  • Send service-related notices, updates, and account alerts
  • Detect fraud, abuse, unauthorized access, or misuse of the platform
  • Comply with legal obligations

3. Cookies and Tracking Technologies

PassDeck may use cookies and similar technologies to:

  • Keep you logged in
  • Save preferences
  • Improve website functionality
  • Analyze traffic and user behavior
  • Maintain security and prevent abuse

You may disable cookies through your browser settings, although some features may not function properly.

4. Sharing of Information

PassDeck does not sell personal information to third parties.

We may share information only in the following circumstances:

  • With payment processors to complete transactions
  • With hosting, analytics, and infrastructure service providers that support PassDeck operations
  • When required by law, legal process, subpoena, or government request
  • To protect the rights, safety, and security of PassDeck, users, or the public
  • In connection with a merger, acquisition, or transfer of business assets

5. Data Retention

PassDeck retains your information only as long as necessary to:

  • Maintain your account
  • Provide access to purchased services
  • Preserve exam history and analytics
  • Meet legal, accounting, tax, and compliance obligations
  • Resolve disputes and enforce agreements

You may request account deletion subject to applicable legal and operational requirements.

6. Data Security

PassDeck implements reasonable technical, organizational, and administrative safeguards to protect personal information against unauthorized access, misuse, loss, alteration, or disclosure.

While we take security seriously, no system or online transmission can be guaranteed 100% secure.

7. Your Rights Under Philippine Data Privacy Law

In accordance with the Republic Act No. 10173, users may have the right to:

  • Access personal information held by PassDeck
  • Request correction of inaccurate or incomplete information
  • Request deletion of personal data, subject to legal limitations
  • Withdraw consent where applicable
  • Object to certain data processing activities
  • Request information regarding how data is used and stored

Requests may be submitted through the contact information below.

8. Third-Party Services

PassDeck may use third-party tools and providers including:

  • payment gateways
  • hosting services
  • analytics providers
  • authentication tools
  • customer support services

These third-party services may have their own privacy policies governing the handling of information.

9. Children's Privacy

PassDeck is intended for individuals preparing for professional, educational, and government examinations. It is not intentionally directed toward children under the age required by applicable law without parental or guardian consent.

10. Changes to This Privacy Policy

PassDeck may update this Privacy Policy from time to time.

Any changes will be posted on this page with an updated effective date. Continued use of the platform after updates constitutes acceptance of the revised policy.

11. Contact Us

For privacy-related concerns, questions, requests for data access, correction, or deletion, you may contact:

PassDeck Email: hello@passdeck.app Website: passdeck.app

Disclaimer

PassDeck is an independent exam simulation and review platform created for educational and self-assessment purposes only. PassDeck is not affiliated with, endorsed by, sponsored by, or officially connected with the Professional Regulation Commission (PRC), Civil Service Commission (CSC), Maritime Industry Authority (MARINA), Department of Education (DepEd), or any government agency, examination authority, or licensing body.